The Behavioral Health Home Program (BHHO) utilizes a team approach to the provision of case management and serves both adults and children. Clients in the BHHO program receive case management from the Health Home Coordinator, and also may engage supplementary services such as a Nurse Care Manager and Certified Intentional Peer Support Specialists. The BHHO is designed for clients whose needs may be less emergent than those in the Section 17 or Section 13 programs, but who would continue to benefit from support as they work towards increased independence. In this program, clients will see their case manager at least once per month, but dependent on need, can access the other team members. 

The Nurse Care Manager can help clients prepare for important medical appointments, understand physician’s orders, and check in on clients with chronic health conditions. The Peer Support Specialists are individuals who have previously engaged with the mental health system as a consumer themselves, or as a parent of a child who has special needs. They are trained to listen to you and support you from the perspective of someone who’s had to do it all before, and they can bring special insight to some issues and processes based on their own personal experiences. 

To qualify for the BHHO program, a client must first be assessed by a clinician to determine whether they have a mental health condition(s) that would be accepted for this service under the guidelines of Section 92.